terms / info

Currency
All prices are quoted in USD.
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Payment
We accept PayPal, VISA, MasterCard, American Express and Gift Cards through the checkout. To arrange other payment methods, please contact us.
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Layaway available with deposit, please enquire.
 
Condition
All of our products are vintage, and therefore generally previously used or worn. We strive to purchase and present only items in good to near-mint vintage condition, but most pieces will show some signs of wear. We attempt to make mention of anything of note in our listings. 

We purchase our silver jewellery with varying degrees of vintage surface patina showing. While all silver may be polished to a high shine, we generally leave ours in as-found condition for our clients who prefer the softer finish of a dark patina. Should you prefer a brighter finish, we recommend using a cleaner specifically formulated for use on silver.

*If you have any questions at all about a particular piece’s condition, you are encouraged to contact us before making a purchase, and we’ll get back to you quickly with additional information and/or photographs.

Merchandise Descriptions
Samantha Howard Vintage (SHV) makes every attempt to describe all merchandise accurately and completely, but occasional omissions or errors may occur. In the event that a product is listed incorrectly, or at an incorrect price due to a typographical error, SHV maintains the right to correct or cancel any order placed on such product. We will make every reasonable attempt to clarify and correct any errors or omissions quickly & amicably. 

*Please note - the names given to pieces on this website are for descriptive & discussion purposes only, and generally were not ones originally given by the artists. 
 
Shipping
Please see our shipping section

Duties & Taxes
within Canada - Canadian customers will be charged 5% GST and provincial taxes where applicable. Ontario customers will be charged 13% HST.
International - Customers outside of Canada are responsible for all import duties and taxes levied by their respective countries. 
 
Returns
SHV accepts returns within 7 days of receipt of package. Please email us the day it arrives with an explanation and arrangements may be made. Shipping costs will be the buyer’s responsibility. Items must be returned with tracking and insurance, and be packaged the way they were sent. We do not accept returns on sale items.
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ring sizing
Ring sizes are given in USA sizes to the closest size possible. Refer to the chart below for other sizing.